Caregiver resource

Questions to Ask Before Choosing Adult Day Care

A practical checklist for families and case managers comparing adult day care programs near Minnetonka and Hennepin County.

A good adult day care decision is not just about distance. Families should compare safety, routine, staffing, meals, activities, care planning, transportation, payment, and how the participant responds to the setting.

Program fit

Ask who the program serves, what needs it can support, what needs are outside its scope, and how the center decides whether a participant is a good fit.

Daily routine

Ask what a normal day looks like, how activities are chosen, how meals and snacks work, and how staff respond when someone is tired, anxious, or needs a quieter option.

Care planning

Ask whether there is an intake assessment, what information families should bring, how the care plan is created, and how changes are communicated over time.

Logistics

Ask about hours, attendance schedules, transportation, cancellation policies, payer sources, tour availability, and the best contact for urgent schedule questions.

Talk through fit

Use this guide to prepare questions, then call Dignity to discuss schedule, eligibility, transportation, and program fit.

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Questions families ask

Frequently asked questions

Should I tour before choosing a program?

Yes, when possible. A tour helps families see the environment, ask practical questions, and decide whether the participant may feel comfortable there.

What documents should I prepare?

Prepare contact information, payer or case-manager details, medication and care-plan questions, transportation address, and general information about the participant's routine and support needs.

What is a red flag?

A red flag is any unclear answer about scope of care, staffing, safety, transportation, payment, or whether the program can realistically support the participant's needs.

References

Public sources used for this guide

Minnesota DHS adult day care licensing · Minnesota DHS adult day services policy · Dignity Adult Services DHS license lookup

Local next step

Call Dignity to discuss program fit, schedule, transportation questions, and whether adult day services match the participant's daily needs.

Call 952.229.4861

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Talk with Dignity Adult Services

Call 952.229.4861 or send a short request. Do not include medical diagnosis details or other sensitive health information in this form.